Scio Healthcare
If a resident requires assistance or urgent help a nurse call unit is situated by their bed or chair. En-suite facilities also have call units to request for assistance. For safety throughout each Home, as well as the bedrooms and en-suites there are nurse call units in every public room, including the bathrooms, toilets and lounges.
If during a residents stay a situation or problem arises, however small, which gives cause for concern, it is important to inform the Matron. This could be anything connected with health, the Home, clothing, the room, a member of staff, family problems, the care or meals. Should the Home not be able to resolve the problem, the procedure would be to contact our regulators.
We strive to make our residents feel comfortable and secure